We aim to offer you a fast and friendly service from start to finish. That’s why we promise to process and dispatch orders made before 2pm (UK GMT) on the same working day.
Orders placed after 2pm might be shipped the same day, but are not guaranteed, and might be shipped the next working day instead.
Please note, you will not receive shipping updates on your order.
HOW MUCH WILL IT COST?
Standard Shipping (Royal Mail First Class) costs £2.99 for orders under £40 and is free on orders of £40 or more
REST OF THE WORLD
Standard Shipping to the rest of the world costs £3.99 for items under £40 and is free on orders of £40 or more.
HOW LONG WILL IT TAKE?
UK: 1-5 business days
Europe/USA/Canada: 5-9 business days
Rest of the World: 5-22 business days***
**Please allow slightly longer than usual for deliveries during the coronavirus pandemic because of the disruption caused to, and increased demand on, national and international postal services.
***If you live in a country with a slow or unreliable postal service, or know that international packages are routinely held up by your country's Customs, please bear this in mind when you order.
Britain's Royal Mail typically dispatches all international items by airmail within a few days of the order - and the post should, therefore, arrive in your country within a matter of working days, ready to be dispatched by your national postal service. If you live in a country where international post typically takes several weeks or months to arrive, it is likely that your order(s) from Mr Lapel could take a similarly lengthy time to arrive, as the issue is not how long it takes for the item to get from the UK, but rather how long Customs officials and the postal service take to handle the order once it arrives in your country.
BY PRIOR ARRANGEMENT ONLY
Deliveries to certain countries (including Brazil, Ecuador, South Africa and various other countries with unreliable postal services) are by prior arrangement only, and are only available on larger orders due to the high incidents of thefts during the shipping process. If you are concerned your country may be "by prior arrangement only", please email firstname.lastname@example.org for clarification.